Dean and Professor (院長及教授)

Office: 6/F, School of Management, 136A, Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong
Telephone: (852) 3468 6702
Email : williamyeoh@twc.edu.hk

Biography

Professor William Yeoh joined Tung Wah College in October 2026. Previously, he was a full professor at the Lee Shau Kee School of Business and Administration, Hong Kong Metropolitan University (HKMU). Before joining HKMU, he spent 14 years at Deakin Business School, Deakin University, where he served as Innovation Head of the Deakin Cyber Research and Innovation Centre. His other leadership roles at Deakin University included Director of the University’s IBM Centre of Excellence in Business Analytics, Co-Director of the Faculty’s Business and Technology Theme, Director of Teaching, and Course Director. Prior to joining Deakin, he served as Deputy Dean for R&D and Postgraduate Programmes at University Tunku Abdul Rahman.

His scholarship has been published in top journals, including over 40A/A* ABDC-ranked journals, and has been supported by various funding bodies. He has successfully (co)supervised 11 doctoral theses. He is the Editor-in-Chief Emeritus of the International Journal of Business Intelligence Research.

His expert opinions have been featured in national news outlets, including ABC Radio, SBS News, Australian Financial Review, and The New Daily.

His research, teaching, and service have been recognised with prestigious national and international awards. He is an elected Fellow of the Australian Computer Society.


Education
Doctor of Philosophy (Adelaide)
Master of E-Commerce (Adelaide)
Graduate Certificate of Higher Education (Deakin)
Bachelor of Engineering (Hons)(MMU)

Honours and Awards
The 2026 Outstanding Service Award from the International Federation for Information Processing (IFIP WG 8.4) for dedicated service, exemplary commitment, and contributions to the organisation’s flagship international symposium and community development.

Innovation Paper Award at the 2nd IFIP WG 8.4 International Symposium on E‑Business Information Systems Evolution, Seoul, July 2026.

The 2025 Exemplary Lecturer Award (an international award presented by the International Federation for Information Processing IFIP WG 8.4 (This award recognises exemplary teaching, mentorship, and dedication to advancing education in the field of E-Business Information Systems).

Best Paper Award at the 7th International Conference on Smart Computing and Informatics (SCI-2025), for the Paper titled “Unpacking Retail Customer Retention through Cohort Analysis and Demographic Segmentation”, April 2025.

The 2024 Cyber Security Researcher of the Year Award (a national award by the Australian Information Security Association (AISA) - the national peak body for cyber security professionals), 2024.

Excellent Poster Award. Poster presented at the 5th International Symposium on Urban and Industrial Safety (ISUIS), Nanjing, China, 2024.

Best Learning Experience Design Award Finalist (an internationally competitive award presented by OpenLearning ASX:OLL), 2023.

Top 25 Analytics Leaders in Australia (awarded by the Institute of Analytics Professionals of Australia - IAPA is the peak body for analytics professionals in Australia), 2020.

Advisor of the Winner Team: COVID-19 Flatten the Curve Hackathon (Helping Health Systems Challenge), 2020. The COVID-19 #FlattenTheCurveHack is the biggest hackathon in the Asia-Pacific region with over 2,000 competitors worldwide (it’s organised by the Australian Computer Society to tackle the COVID-19 challenges).

The ICT Educator of the Year Gold Award (a national award by the Australian Computer Society - Australia’s premier ICT professional association and accreditation body), 2017.

Faculty of Business and Law Research Excellence Award, Deakin University, 2017.

Deakin Vice-Chancellor’s Award for Outstanding Contribution through Value Innovation (in recognition of his outstanding leadership and educational innovation for Deakin’s IBM Centre of Excellence in Business Analytics), 2016.

Worldwide Champion Team, The 2016 IBM Watson Analytics Global Competition, Las Vegas (an inter-university analytics competition sponsored by IBM; I’m a part of the winning team as the team’s mentor), 2016.

IBM Faculty Award (with USD$10,000 grant) (a worldwide competitive award designed to promote collaborative research and curriculum innovation), 2017.

Winner Team, The 2016 Victorian International Education Awards (VIEA) for Excellence in Innovation in Industry Partnerships, presented by Victorian State Government, 2016.

IBM Faculty Award (with USD$20,000 grant) (I’m a two-time recipient of the IBM Faculty Award, which is rarely awarded to Australian-based academics), 2016.

Publications (Selected)
Yan, G., Wang, S. Yeoh, W.& Wang, B. (2026). Examining Digital Platform Resilience: A Social-Ecological Systems Approach, Internet Research. 36(7). 1-23. https://doi.org/10.1108/INTR-03-2024-0529 (ABDC A).

Zhang, X., & Yeoh, W. (2026). Connecting motivation, initiative, and vocational competence in higher vocational education: Evaluating a career-focused project-based learning framework. Assessment & Evaluation in Higher Education. online publication. https://doi.org/10.1080/02602938.2026.2644530

Rahman, M. H., Yeoh, W., Pal, S., & Nguyen, L. (2026). Towards a unified framework for blockchain technology adoption in business organizations: A Delphi study. Business & Information Systems Engineering. online publication. https://doi.org/10.1007/s12599-026-00996-0 (ABDC A)

Rahman, M. H., Yeoh, W., & Pal, S. (2026). Toward a unified blockchain business value framework: A systematic literature review. Enterprise Information Systems. online publication. https://doi.org/10.1080/17517575.2026.2644596 (ABDC A)

Zhao, L., Rahman, Md. H., Yeoh, W., Wang, S., & Ooi, K. B. (2025). Examining factors influencing university students’ adoption of generative artificial intelligence: a cross-country study. Studies in Higher Education, 50(12), 2646-2668. https://doi.org/10.1080/03075079.2024.2427786 (ABDC A)

An, Q., Jiang, F., Neiat, A., Yeoh, W., Venayagamoorthy, K., & Zaslavsky, A. (2025). A comprehensive review on IoT marketplace matchmaking: Approaches, opportunities, and challenges. ACM Computing Surveys. https://doi.org/10.1145/3715904 (Impact Factor: 23.8; ranked 1/143 in Computer Science Theory & Methods)

An, Q., Jiang, F., Dong, C., Pal, S., Li, J., Neiat, A. G. & Yeoh, W. (2025). A Blockchain-Powered Secure Architecture for Cyber Marketplaces of Electric Vehicles, IEEE Transactions on Industry Applications. https://doi.org/10.1109/TIA.2025.3536421

Yeoh, W., McKenzie, S., Doss, R., Pye, G., Gorur, R., & Webb, J. (2025). Immersive metaverse learning for children’s cyber harm awareness. Journal of Computer Information Systems. https://doi.org/10.1080/08874417.2025.2537110 (ABDC A)

Wang, X., Xue, X., Yeoh, W., Sun, X., & Qin, H. (2025). Risk propagation analysis of domino effect in chemical accident: An integrated approach with data mining and Bayesian networks. Journal of Loss Prevention in the Process Industries, 98, 105745. https://doi.org/10.1016/j.jlp.2025.105745

Liu, M., Yeoh, W., Jiang, F., & Shore, M. (2025). Toward effective cybersecurity management: A hierarchical process model with performance assessment. Journal of Cybersecurity. https://doi.org/10.1093/cybsec/tyaf020

Webb, J., McKenzie, S., Doss, R., Gorur, R., Pye, G., & Yeoh, W. (2025). A user-centric taxonomy of cyber harm in the metaverse. International Journal of Law, Crime and Justice, 81. https://doi.org/10.1016/j.ijlcj.2025.100734

Xie, Y., Yeoh, W. & Wang, J. (2024). How self-selection Bias in online reviews affects buyer satisfaction: A product type perspective. Decision Support Systems, February 2024, 114199 https://doi.org/10.1016/j.dss.2024.114199 (ABDC A*)

Rahman, MH., Yeoh, W. & Pal, S. (2024). Exploring factors influencing blockchain adoption’s effectiveness in organizations for generating business value: a systematic literature review and thematic analysis. Enterprise Information Systems. https://doi.org/10.1080/17517575.2024.2379830 (ABDC A).

Hilowle, M., Yeoh, W., Grobler, M., Pye, G., & Jiang, F. (2024). Leveraging human-centric cybersecurity to improve usage of national digital identity systems in Australia. Computer, 57, 87-98. https://doi.org/10.1109/mc.2024.3395523

Yeoh, W., Liu, M., Shore, M., & Jiang, F. (2023). Zero trust cybersecurity: Critical success factors and A maturity assessment framework. Computers & Security, 133, October 2023, 103412. https://doi.org/10.1016/j.cose.2023.103412 (ABDC A).

Yeoh, W., Lee, A., Ng, C. Popovic, A. & Han, Y. (2023). Examining the Acceptance of Blockchain by Real Estate Buyers and Sellers. Information Systems Frontiers, 26, 1121-1137. https://doi.org/10.1007/s10796-023-10411-8 (ABDC A).

Hilowle, M., Yeoh, W., Grobler, M., Pye, G., & Jiang, F. (2023). Improving National Digital Identity Systems Usage: Human-Centric Cybersecurity Survey. Journal of Computer Information Systems. https://doi.org/10.1080/08874417.2023.2251452 (ABDC A).

Liu, J., Yeoh., W., Gao, L., Gao, S. & Ngwenyama, O. (2023) Designing a Secure Blockchain-Based Supply Chain Management Framework. 63(3), 592-607. Journal of Computer Information Systems. 63(3). 592-607.https://doi.org/10.1080/08874417.2022.2089774 (ABDC A)

Yeoh, W., Wang, S., Popovič, A., & Chowdhury, N. H. (2022). A Systematic Synthesis of Critical Success Factors for Cybersecurity. Computers & Security, 118, July 2022, 102724 https://doi.org/10.1016/j.cose.2022.102724 (ABDC A).

Hilowle, M., Yeoh, W., Grobler, M., Pye, G., & Jiang, F. (2022). Users’ Adoption of National Digital Identity Systems: Human-Centric Cybersecurity Review. Journal of Computer Information Systems. 63(5). 1264-1279. https://doi.org/10.1080/08874417.2022.2140089 (ABDC A).

Liu, M., Yeoh., W., Jiang, F., Choo, KKR., (2022) Blockchain for Cybersecurity: Systematic Literature Review and Classification. Journal of Computer Information Systems. 62(6). 1182-1198. https://doi.org/10.1080/08874417.2021.1995914 (ABDC A)

Yin, H., Zheng, S., Yeoh, W & Ren, J. 2021. How online review richness impacts sales: An attribute substitution perspective. Journal of the Association for Information Science and Technology. 72(7), 901-917. https://doi.org/10.1002/asi.24457 (ABDC A*)

Ren, J., Han, Y., Genc, Y., Yeoh, W & Popovič, A. 2021. The boundary of crowdsourcing in the domain of creativity, Technological Forecasting and Social Change. 165, 1-14. https://doi.org/10.1016/j.techfore.2020 (ABDC A)

Yeoh, W., Huang, H., Lee, W., Jafaria, F & Mansson, R. (2021). Simulated Phishing Attack and Embedded Training Campaign. Journal of Computer Information Systems. 62(4), 802-821, https://doi.org/10.1080/08874417.2021.1919941 (ABDC A; SCI-indexed).

Alamin, A., Wilkin, C., Yeoh, W. & Warren, M. (2021) The Impact Of Self-Efficacy On Accountants’ Behavioural Intention To Adopt And Use Accounting Information Systems. Journal of Information Systems. 34(3). 31-46. https://doi.org/10.2308/isys-52617 (ABDC A)

Moayedikia, A., Ghaderi, H. & Yeoh, W. (2020). Optimizing microtask assignment on crowdsourcing platforms using Markov chain Monte Carlo, Decision Support Systems. 139. https://doi.org/10.1016/j.dss.2020.113404 (ABDC A*)

Moayedikia, A., Yeoh, W. Ong, K.L. & Boo, Y.L. (2020) Classification Framework and Literature Analysis for Crowdsourcing’s Answer Aggregation. Journal of Computer Information Systems, 60(1). 49-60. http://dx.doi.org/10.1080/08874417.2017.1394171 (ABDC A)

Wang, S., Yeoh, W., Richards, G., Wong, SF. & Chang Y. (2019). Harnessing Business Analytics Value through Organizational Absorptive Capacity. Information & Management. 56(7). 1-16. https://doi.org/10.1016/j.im.2019.02.007 (ABDC A*)

Moayedikia, A., Yeoh, W. Ong, K.L. & Boo, Y.L. (2019). Improving accuracy and lowering cost in crowdsourcing through an unsupervised expertise estimation approach. Decision Support Systems. 122. 1-10. https://doi.org/10.1016/j.dss.2019.05.005 (ABDC A*)

Richards, G., Yeoh, W., Chong AYL & Popovič, A. (2019). Business Intelligence Effectiveness and Corporate Performance Management: An Empirical Analysis. Journal of Computer Information Systems. 59(2). 188-196 https://doi.org/10.1080/08874417.2017.1334244 (ABDC A)

Nanayakkara, C., Yeoh, W., & Lee A. (2019). Deciding Discipline, University and Course through TOPSIS. Studies in Higher Education. 45(12). 2497-2512. https://doi.org/10.1080/03075079.2019.1616171 (ABDC A)

Chee, CH., Jaafar, J., Aziz, I.A. & Yeoh, W. (2019) Algorithms for frequent itemset mining: a literature review. Artificial Intelligence Review, 52, 2603–2621. https://doi.org/10.1007/s10462-018-9629-z

Ee, MS, Yeoh, W, Boo, YL & Boulter, T. (2018). Examining the Effect of Time Constraint on the Online Mastery Learning Approach towards Improving Postgraduate Students’ Achievement, Studies in Higher Education. 43(2). 217-233. http://dx.doi.org/10.1080/03075079.2016.1161611 (ABDC A)

Ren, J., Yeoh, W. Ee, MS & Popovic, A. (2018). Online consumer reviews and sales: Examining the chicken-egg relationships, Journal of the Association for Information Science and Technology. 69(3). 449-460. https://onlinelibrary.wiley.com/doi/abs/10.1002/asi.23967 (ABDC A*)

Senarathna, I., Wilkin., C., Warren, M., Yeoh, W. & Salzman, S. (2018). Factors That Influence Adoption of Cloud Computing: An Empirical Study of Australian SMEs. Australasian Journal of Information Systems. 22, http://journal.acs.org.au/index.php/ajis/article/view/1603 (ABDC A)

Moayedikia, A., Ong, K.-L., Boo, Y. L., Yeoh, W. G. S. (2018). Task assignment in microtask crowdsourcing platforms using learning automata. Engineering Applications of Artificial Intelligence. 74. 212-225. https://doi.org/10.1016/j.engappai.2018.06.008.

Teoh, SY, Yeoh, W & Zadeh, S. (2017). Towards a Resilience Management Framework for Complex Enterprise Systems Upgrade Implementation, Enterprise Information Systems, 11(5), 694-718. http://www.tandfonline.com/doi/full/10.1080/17517575.2015.1085096 (ABDC A).

Gao, S, Yeoh, W, & Wong, SF. (2017). A Literature Analysis of the Use of Absorptive Capacity Construct in IS Research, International Journal of Information Management. 37(2), 36-42. http://www.sciencedirect.com/science/article/pii/S026840121630754X (ABDC A).

Moayedikia, A., Ong, K.-L., Boo, Y. L., Yeoh, W. & Jensen, R. (2017). Feature selection for high dimensional imbalanced class data using harmony search. Engineering Applications of Artificial Intelligence. 57, 38-49. https://doi.org/10.1016/j.engappai.2016.10.008.

Yeoh, W. & Popovic, A. (2016). Extending the Understanding of Critical Success Factors for Implementing Business Intelligence Systems, Journal of the Association for Information Science and Technology. 67(1). 134-147. Doi: 10.1002/asi.23366 (ABDC A*)

Senarathna, I, Yeoh, W, Warren, M & Salzman, S. (2016). Security and Privacy Concerns for Australian SMEs Cloud Adoption: Empirical Study of Metropolitan Vs Regional SMEs, Australasian Journal of Information Systems. 20, 1-19. http://dx.doi.org/10.3127/ajis.v20i0.1193 (ABDC A).

Foshay, N, Yeoh, W, Mattie, D, Boo, YL & Ong, KL. (2015). Comprehensive Diagnostic Framework for Evaluating Business Intelligence and Analytics Effectiveness, Australasian Journal of Information Systems. 19. 37-54. DOI: 10.3127/ajis.v19i0.1178 (ABDC A).

Parssian, A., Yeoh, W. & Ee, M. (2015) Quality-based SQL: specifying information quality in relational database queries. Computer. 48 (9). 69-74.

Yeoh, W, Richards, G. & Wang, S. (2014). Benefits and Barriers to Corporate Performance Management Systems, Journal of Computer Information Systems. 55(1). 105-116. DOI: 10.1080/08874417.2014.11645745 (ABDC A).

Chee, C.H., Yeoh, W., Gao, S & Richards, G. (2014). Improving Business Intelligence Traceability and Accountability: An Integrated Framework of BI Product and Metacontent Map. Journal of Database Management. 25(3). 28-47. Doi: 10.4018/jdm.2014070102 (ABDC A).

Senarathna, I, Warren, M, Yeoh, W & Salzman, S. (2014). The Influence of Organisation Culture on E-Commerce Adoption, Industrial Management and Data Systems. 114(7). 1007–1021. http://dx.doi.org/10.1108/IMDS-03-2014-0076 (ABDC A).

Yeoh, W & Koronios, A. (2010). Critical Success Factors for Business Intelligence Systems, Journal of Computer Information Systems, 50(3). 23-32.https://doi.org/10.1080/08874417.2010.11645404 (ABDC A).