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FAQs in the Time of COVID-19

 

In view of the Coronavirus outbreak, the Emergency Response Group (ERG) of the College chaired by the President has been closely monitoring the situation. The ERG co-ordinates the precautionary measures and special arrangements to protect students and staff. The health and safety of the College community is our highest priority. Please check regularly the information provided in this webpage. The College will also send emails to students and staff in case there are any updates of the precautionary measures and special arrangements.

 

Arrangements for Teaching and Learning

  1. What are the class and examination arrangements in Semester 1, 2021/2022?
  2. Is there any special arrangements for students outside Hong Kong?
  3. Could IELTS be waived for graduation?

 

Non-academic Graduation Requirements

  1. Face-to-face College Seminars are cancelled, will my graduation be delayed?
  2. Will internship coordinated by the College be cancelled?
  3. How could I fulfill Community Service Hours during the class suspension period?

 

Arrangement on Campus and Services

  1. Can students return to the campus for self-study during the class suspension period?
  2. Are there any services provided for students during the class suspension period?
  3. Is the canteen open during the class suspension period?
  4. What are the Preventative and Health Control Measures that have been implemented on Campus?

 

Arrangement on Library Services

  1. What are the opening hours of the Library?
  2. Can I borrow or return library materials in this period?
  3. Can I renew borrowed materials online?
  4. Can I access e-resources off campus?

 

Tuition Fees Payment

  1. Can I make payment of tuition fees during the class suspension period?
  2. Do students need to pay tuition fees for the class suspension period?

 

Admission Applications and Interviews

  1. When could I submit an application for admissions and when would I be interviewed?

 

Students who are suspected/confirmed to be infected by COVID-19

  1. If a student is suspected/confirmed to be infected with COVID-19, to whom should the student report?

 

Staff on Self-Quarantine and Work Arrangement

  1. If  a colleague is suspected/confirmed to be infected with COVID-19 or ordered by the Government to undergo compulsory quarantine and testing due to seal off premises with epidemic outbreak, does he/she need to notify his/her School Dean/Unit Head?

 

Research Projects

  1. I have some on-going research projects in hand. May I continue to conduct my research studies over the period?

 

Other Advice and Additional Information

  1. What is the advice for students during the period of the Novel Coronavirus outbreak?
  2. Where can I get the information about the Novel Coronavirus?
 
Arrangements for Teaching and Learning
 
  1. What are the class and examination arrangements in Semester 1, 2021/2022?

    1. Face-to-face teaching will be resumed for ALL courses.
    2. Final examinations and continuous assessments will take place on campus.
    3. If there are any special arrangements (e.g. the teaching or assessment arrangements to be adopted etc.) for certain courses, the course teacher(s) concerned will provide the concerned students with the relevant information. Students must attend to the information carefully and contact the course teacher(s) concerned should there be any questions.
    4. Students are required to put on a surgical mask at all times during classes and on campus.

    As the development of the novel coronavirus is still unpredictable, the College will closely monitor the situation. Students and staff will be informed through emails should there be any changes to the above arrangements.

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  2. Is there any special arrangements for students outside Hong Kong?

    1. Students who are outside Hong Kong should make arrangements in advance to meet the HKSAR government’s mandatory self-quarantine requirements, if necessary.
    2. Students who have difficulties in returning to Hong Kong may apply for “Leave of Absence” (i.e. deferment of study) for Semester 1, 2021/22 before commencement of the semester (i.e. on or before September 6, 2021). The Registry and Student Affairs Office (SAO) will contact the concerned students to provide special assistance and support, whenever necessary.

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  3. Could IELTS be waived for graduation?

    As IELTS is one of the graduation requirements, it cannot be waived. Students who need to take the IELTS should check frequently the examination dates released by its official website: https://www.britishcouncil.hk/exam/ielts/dates-fees-locations

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Non-academic Graduation Requirements
 
  1. Face-to-face College Seminars are cancelled, will my graduation be delayed?

    Online College Seminars have been arranged for AY 2020/21.

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  2. Will internship coordinated by the College be cancelled?

    Tung Wah Office Intern Support Scheme (TWOI) would be continued in the summer.

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  3. How could I fulfill Community Service Hours during the class suspension period?

    Same as usual, students could self source proper opportunities. You could visit SocialCareer for suitable volunteer programmes. More details could be obtained here.

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Arrangement on Campus and Services
 
  1. Can students return to the campus for self-study during the class suspension period?

    Students are allowed to return to the campus for self-study only on the G/F Foyer and 1/F Learning Common of KPC during the class suspension period. However, body temperature checking is carried out at entrance of campus. All the students are required to wear masks when entering the campus.

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  2. Are there any services provided for students during the class suspension period?

    ALL the administrative/school offices will be open to provide services from 9 a.m. to 5:30 p.m.

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  3. Is the canteen open during the class suspension period?

    Canteen on the 4/F of KPC will be open on Monday to Friday from 7:00 a.m. to 6:00 p.m. and on Saturday from 7:00 a.m. to 3:00 p.m. The maximum capacity per table and the whole Canteen will be subject to the latest announcement from the Food and Health Bureau.

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  4. What are the Preventative and Health Control Measures that have been implemented on Campus?

    1. Preventative Measures

      • Common areas and facilities including floor carpets, door handles, lift button panel covers, and escalator handrails are cleaned regularly with 1:99 diluted bleach or other sterilize agents.
      • Automatic alcohol dispensers are installed at main entrance lobbies and common lift lobbies.
      • Hand rub sanitizers have been provided to entrance lobbies of KPC, MKC and KHC.
      • Condition of drainage system is checked daily.
      • Contractors and service providers are requested to submit Health Declaration Form when entering the campus.
      • Posters about guidelines for washing hands with liquid soap and water are displayed.
      • Notices are posted inside toilets relating to the proper disposal of used surgical masks.
    2. Health Control Measures

      • Body temperature checking for staff/students is carried out at entrance of campus.
      • All staff and students are requested to wear masks when entering the campus.

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Arrangement on Library Services
 
  1. What are the opening hours of the Library?

    The opening hours of the Library are as follows:

    King's Park Campus

    Monday - Friday

    8:30 a.m. – 7:00 p.m.

    Saturday

    Closed

    Sunday and Public Holidays 

    Closed

     

    Kwai Hing Campus

    Monday - Friday

    9:00 a.m. – 6:00 p.m.

    Saturday, Sunday and Public Holidays 

    Closed

     

Users can contact the Library by the following methods if they have any enquiries:

  • Email: lb@twc.edu.hk
  • Phone: 3190-6650
  • WhatsApp: 5575-1564, 9:30am - 5:30pm (Mon to Fri)
  • Zoom-a-librarian: 10:00am - 12:00nn & 2:00pm - 4:00pm (Mon to Fri). For details, please refer to Zoom-a-librarian service at library website.

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  1. Can I borrow and return library materials in this period?

    The circulation services of the Library have resumed normal. Users can also return the borrowed items at the library counter or via book drops in each campus. All the return items will be sterilized before shelving again.

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  2. Can I renew borrowed materials online?

    Users can renew borrowed materials online via TWC Search. Please follow the steps at: https://www.twc.edu.hk/uploads/files/Lib/Online_renewal_2019_12.pdf.

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  3. Can I access e-resources off campus?

    Users can access e-resources off campus using email authentication. Please refer to E-resources User Guide at:
    https://www.twc.edu.hk/en/Administration_Units/lib/guide_and_tutorial/e-resource_guide for information.

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Tuition Fees Payment
 
  1. Can I make payment of tuition fees during the class suspension period?

    Students can make payment to the College through the payment methods provided by the College as usual. Please refer to the following link for details:

    https://www.twc.edu.hk/en/Administration_Units/fo/our_service/student-area/payment-methods-hans

    Students can also deposit their cheques or payment slips through the FO collection boxes located on (a) 10/F of Tower A of Mongkok Campus, or (b) 8/F of King’s Park Campus, during the period.

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  2. Do students need to pay tuition fees for the class suspension period?

    The College collects tuition fees by instalments.

    Whether there are classes or not will not affect the tuition fees payment. But the College will not charge any retake fees if they are caused by class suspension.

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Admission Applications and Interviews
 
  1. When could I submit an application for admissions and when would I be interviewed?

    The College accepts applications for the non-JUPAS programmes (2021/22 Entry) through the admission system https://www.twc.edu.hk/admission/. Depending on the latest development of COVID-19, you may be invited to attend interviews (face-to-face or online). Offers may be given basing on applicants’ academic results/ information provided as deemed appropriate.

    For JUPAS programmes (JUPAS catalogue number: JSST01, JSST02, JSST03, JSST04 and JSST05), applicants should submit applications through JUPAS. For details, please visit the JUPAS website at www.jupas.edu.hk.

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Students who are suspected/confirmed to be infected by COVID-19
 
  1. If a student is suspected/confirmed to be infected with COVID-19, to whom should the student report?

    The student should report to the respective Programme Leader who will provide him/her with the necessary guidance and support.

    Programme Leaders

    School

    Programme

    Name and Contact Information

    ARH

    Bachelor of Social Science (Honours) in Applied Psychology

    Dr. Beeto Leung

    Email: beetoleung@twc.edu.hk

    Tel: 34686733

    Bachelor of Education (Honours) in Early Childhood Education

    Dr. Paul Wong

    Email: paulwong@twc.edu.hk

    Tel: 37256201

    Higher Diploma in Psychology

    Dr. Alison Lee

    Email: alisonlee@twc.edu.hk

    Tel: 31906797

    Higher Diploma in Early Childhood Education

    Ms. Jackie Li

    Email: jackieli@twc.edu.hk

    Tel: 34686717

    MGT

    Bachelor of Management (Honours) in Social and Business Sustainability

    Prof. Albert Teo

    Email: albertteo@twc.edu.hk

    Tel: 34686633

    MHS

    Bachelor of Medical Science (Honours)

    Prof. Danny Gohel

    Email: dannygohel@twc.edu.hk

    Tel: 31906680

    Bachelor of Science (Honours) in Medical Laboratory Science

    Prof. Joseph Lee

    Email: jsklee@twc.edu.hk

    Tel: 34686808

    Bachelor of Science (Honours) in Radiation Therapy

    Prof. Maria Law

    Email: marialaw@twc.edu.hk

    Tel: 31906677

    Bachelor of Science (Honours) in Occupational Therapy

    Dr. Vicky Tsang

    Email: vickytsang@twc.edu.hk

    Tel: 34686725

    Bachelor of Science (Honours) in Physiotherapy

    Prof. Grace Szeto

    Email: graceszeto@twc.edu.hk

    Tel: 34686721

    Higher Diploma in Health Science

    Dr. Angela Li

    Email: angelali@twc.edu.hk

    Tel: 31906732

    NUR

    Bachelor of Health Science (Honours) in Nursing

    Dr. Julia Wong

    Email: juliawong@twc.edu.hk

    Tel: 34686842

    Bachelor of Science (Honours) in Applied Gerontology

    Dr. Sam Chan

    Email: kschan@twc.edu.hk

    Tel: 31906769

    Higher Diploma in Nursing

    Dr. Ken Ho

    Email: kenho@twc.edu.hk

    Tel: 34686803

    Diploma in Health Studies

    Ms. Olivia Po

    Email: oliviapo@twc.edu.hk

    Tel: 34686849

    Certificate for Endoscopy Care

    Dr. Agnes Mak

    Email: agnesmak@tw.edu.hk

    Tel: 34686809

     

    For student living in the specific premises as indicated in the list from Centre of Health Protection, he or she is required to undergo the compulsory testing. No face-to-face learning/examination will be allowed until a negative result is released.

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Staff on Self-Quarantine and Work Arrangement
 
  1. If a colleagues is suspected/confirmed to be infected with COVID-19 or ordered by the Government to undergo compulsory quarantine and testing due to seal off premises with epidemic outbreak, does he/she need to notify his/her - School Dean/Unit Head?

    The colleague should inform the corresponding School Dean/Unit Head as soon as practicable. The colleague who is infected with COVID-19 shall apply for sick leave for the period that he/she was off from work.

    Upon receiving the reported case, the School Dean/Unit Head will complete Part I of the Confidential Report on Suspected/Confirmed COVID-19 Case accessible via the Staff Portal under the ERG folder as soon as possible. The School Dean/Unit Head will then inform the Secretary of Emergency Response Group (ERG) who will alert all ERG members about the report posted onto the Staff Portal. The ERG Secretary will draw ERG members’ attention to the Report via WhatsApp Group and email (erg@twc.edu.hk), and invite ERG members to take follow-up actions. All ERG members will keep track of the development of the case. If any member gets additional or updated information subsequently from any other sources, he or she will help update Part II of the Confidential Report as soon as possible.

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Research Projects
 
  1. I have some on-going research projects in hand. May I continue to conduct my research studies over the period?

    Research projects that involve close contact with participants should be avoided. If principal investigators encounter difficulties in meeting the project completion deadline, they could contact the Research Office and apply for project extension.

 
Other Advice and Additional Information
 
  1. What is the advice for students during the period of the Novel Coronavirus outbreak?

    All students who have travelled outside Hong Kong within 14 days prior to resumption of on-campus classes will be requested to fill in the health declaration form. The link to the e-form will be available when the date for the resumption of on-campus classes is confirmed.

    On 22 December 2020, the Government fully implemented the Designated Quarantine Hotel Scheme (“the Scheme”). Travellers arriving from countries outside China are required to undergo compulsory quarantine at designated quarantine hotels since 25 December 2020. For details about the Scheme, please refer to the following link: https://www.coronavirus.gov.hk/eng/designated-hotel.html

    All students should:

  1. refrain from travelling outside Hong Kong
  2. wear a surgical mask, particularly in crowded areas and public places
  3. consult a doctor immediately if they have any symptoms of the coronavirus (e.g. fever, difficulty breathing or cough etc.) and if they are ordered by the Department of Health to undergo compulsory quarantine, they should notify their School Deans / Programme Leaders

 

  1. Where can I get the information about the Novel Coronavirus?

    More information about the Novel Coronavirus can be found in the following websites:

    World Health Organization:
    https://www.who.int/emergencies/diseases/novel-coronavirus-2019

    The Centre for Health Protection (CHP) of HKSAR Government
    https://www.chp.gov.hk/en/features/102465.html

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Updated on 20 August 2021



Tung Wah College Logo
King’s Park Campus
Ma Kam Chan Memorial Building,
31 Wylie Road, Homantin, Hong Kong
Mongkok Campus
Cheung Kung Hai Memorial Building, 90A,
and Cheung Chin Lan Hong Building, 98,
Shantung Street, Mongkok, Hong Kong
Kwai Hing Campus
16/F, Tower 2,
Kowloon Commerce Centre,
51 Kwai Cheong Road,
Kwai Chung, Hong Kong
Telephone
(852) 3190 6678