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FAQs in the Time of COVID-19

 

In view of the Coronavirus outbreak, the Emergency Response Group (ERG) of the College chaired by the Acting Presidents has been closely monitoring the situation. The ERG co-ordinates the precautionary measures and special arrangements to protect students and staff. The health and safety of the College community is our highest priority. Please check regularly the information provided in this webpage. The College will also send emails to students and staff in case there are any updates of the precautionary measures and special arrangements.

 

Special Arrangements for Teaching and Learning

  1. What are the class and examination arrangements in Semester 1, 2020/2021?
  2. Will the suspension of practicums/lab sessions delay my graduation?
  3. Could IELTS be waived for graduation?

 

Non-academic Graduation Requirements

  1. Face-to-face College Seminars are cancelled, will my graduation be delayed?
  2. Will internship coordinated by the College be cancelled?
  3. How could I fulfill Community Service Hours during the class suspension period?

 

Arrangement on Campus and Services

  1. Can students return to the campus for self-study during the class suspension period?
  2. Are there any services provided for students during the class suspension period?
  3. Is the canteen open during the class suspension period?
  4. What are the Preventative and Health Control Measures that have been implemented on Campus?

 

Arrangement on Library Services

  1. What are the opening hours of the Library?
  2. Can I borrow or return library materials in this period?
  3. Can I renew borrowed materials online?
  4. Can I access e-resources off campus?

 

Tuition Fees Payment

  1. Can I make payment of tuition fees during the class suspension period?
  2. Do students need to pay tuition fees for the class suspension period?

 

Admission Applications and Interviews

  1. When could I submit an application for admissions and when would I be interviewed?

 

Staff on Self-Quarantine and Work Arrangement

  1. If I or any of my family members who are living with me have been ordered by the Department of Health to undergo compulsory quarantine at home, do I need to notify my Unit Head?

 

Research Projects

  1. I have some on-going research projects in hand. May I continue to conduct my research studies over the period?

 

Other Advice and Additional Information

  1. What is the advice for students during the period of the Novel Coronavirus outbreak?
  2. Where can I get the information about the Novel Coronavirus?
 
Special Arrangements for Teaching and Learning
 
  1. What are the class and examination arrangements in Semester 1, 2020/2021?

    1. For the GE and language courses, teaching will be conducted online.
    2. For those courses that are offered with mass lectures and supplemented with small group seminars/tutorials, students will be required to attend lectures online and may need to participate in face-to-face seminar/tutorial sessions, as deemed appropriate.
    3. For practicums, laboratory sessions, placements, and some discipline/ professional courses etc., face-to-face teaching will be conducted on campus or in a specialized venue.
    4. Where applicable, take-home assignments or online tests/examinations will be conducted.
    5. On-campus invigilated examinations will be adopted for the discipline/ professional courses as deemed appropriate and necessary.

     

    As the development of the novel coronavirus is still unpredictable, the College will closely monitor the situation. Students and staff will be informed through emails should there be any changes to the above arrangements.

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  2. Will the suspension of practicums/lab sessions delay my graduation?

    The College is offering on-line teaching and has modified some assessment methods accordingly in order not to delay students’ studies. However, practicums, laboratory sessions, mandatory skill assessments and some discipline courses etc. are affected seriously and the deficiencies will have to be made up. Therefore, students’ graduation will have the possibility of delay.

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  3. Could IELTS be waived for graduation?

    As IELTS is one of the graduation requirements, it cannot be waived. Students who need to take the IELTS should check frequently the examination dates released by its official website: https://www.britishcouncil.hk/exam/ielts/dates-fees-locations

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Non-academic Graduation Requirements
 
  1. Face-to-face College Seminars are cancelled, will my graduation be delayed?

    Online College Seminars have been arranged for Semester 1, AY 2020/21.

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  2. Will internship coordinated by the College be cancelled?

    Tung Wah Office Intern Support Scheme (TWOI) would be continued in the summer.

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  3. How could I fulfill Community Service Hours during the class suspension period?

    Same as usual, students could self source proper opportunities. You could visit SocialCareer for suitable volunteer programmes. More details could be obtained here.

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Arrangement on Campus and Services
 
  1. Can students return to the campus for self-study during the class suspension period?

    Students are allowed to return to the campus for self-study only on the G/F Foyer and 1/F Learning Common of KPC during the class suspension period. However, body temperature checking is carried out at entrance of campus. All the students are required to wear masks when entering the campus.

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  2. Are there any services provided for students during the class suspension period?

    ALL the administrative/school offices will be open to provide services from 9 a.m. to 5:30 p.m.

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  3. Is the canteen open during the class suspension period?

    Canteen on the 4/F of KPC will be open on Monday to Friday from 7:00 a.m. to 6:00 p.m. and on Saturday from 7:00 a.m. to 3:00 p.m. The maximum capacity per table and the whole Canteen will be subject to the latest announcement from the Food and Health Bureau.

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  4. What are the Preventative and Health Control Measures that have been implemented on Campus?

    1. Preventative Measures

      • Common areas and facilities including floor carpets, door handles, lift button panel covers, and escalator handrails are cleaned intensively with 1:99 diluted bleach or other sterilize agents and disinfected once every three hours during campus opening hours.
      • New infra-red alcohol dispensers are installed at common lift lobbies.
      • Hand rub sanitizers have been provided to entrance lobbies of KPC, MKC and KHC.
      • Condition of drainage system is checked daily.
      • Contractors and service providers are requested to submit Health Declaration Form when entering the campus.
      • Posters about guidelines for washing hands with liquid soap and water are displayed.
      • Notices are posted inside toilets relating to the proper disposal of used surgical masks.
    2. Health Control Measures

      • Body temperature checking for staff/students is carried out at entrance of campus.
      • All staff and students are requested to wear masks when entering the campus.

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Arrangement on Library Services
 
  1. What are the opening hours of the Library?

    The opening hours of the Library are as follows:

    King's Park Campus

    Monday - Saturday:

    9:00 a.m. – 6:00 p.m.

    Sunday and Public Holidays 

    Closed

     

    Kwai Hing Campus

    Monday - Friday:

    9:00 a.m. – 6:00 p.m.

    Saturday, Sunday and Public Holidays 

    Closed

     

Users can contact the Library by the following methods if they have any enquiries:

  • Email: lb@twc.edu.hk
  • Phone: 3190-6650
  • WhatsApp: 5575-1564, 9:30am - 5:30pm (Mon to Fri)
  • Zoom-a-librarian: 10:00am - 12:00nn & 2:00pm - 4:00pm (Mon to Fri). For details, please refer to Zoom-a-librarian service at library website.

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  1. Can I borrow and return library materials in this period?

    The circulation services of the Library have resumed normal. Users can also return the borrowed items at the library counter or via book drops in each campus. All the return items will be sterilized before shelving again.

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  2. Can I renew borrowed materials online?

    Users can renew borrowed materials online via TWC Search. Please follow the steps at: https://www.twc.edu.hk/uploads/files/Lib/Online_renewal_2019_12.pdf.

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  3. Can I access e-resources off campus?

    Users can access e-resources off campus using email authentication. Please refer to E-resources User Guide at:
    https://www.twc.edu.hk/en/Administration_Units/lib/guide_and_tutorial/e-resource_guide for information.

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Tuition Fees Payment
 
  1. Can I make payment of tuition fees during the class suspension period?

    Students can make payment to the College through the payment methods provided by the College as usual. Please refer to the following link for details:

    https://www.twc.edu.hk/en/Administration_Units/fo/our_service/student-area/payment-methods-hans

    Students can also deposit their cheques or payment slips through the FO collection boxes located on (a) 10/F of Tower A of Mongkok Campus, or (b) 8/F of King’s Park Campus, during the period.

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  2. Do students need to pay tuition fees for the class suspension period?

    The College collects tuition fees by instalments.

    Whether there are classes or not will not affect the tuition fees payment. But the College will not charge any retake fees if they are caused by class suspension.

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Admission Applications and Interviews
 
  1. When could I submit an application for admissions and when would I be interviewed?

    The College continues to receive applications for the non-JUPAS programmes through the admission system https://www.twc.edu.hk/admission/. In view of the situation of COVID-19, on-site interviews and claiming offers for the self-financed/non-JUPAS programmes will NOT be arranged. Offers will be given basing on applicants’ HKDSE results/transcripts/information provided as deemed appropriate. Please send a soft copy of the HKDSE result notices/transcript(s)/other relevant documents in JPG/ PDF/ DOC format to the Registry at applytwc@twc.edu.hk once they are available. Starting from 22 July, application results will be sent to applicants within 24 hours after completion of application.

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Staff on Self-Quarantine and Work Arrangement
 
  1. If I or any of my family memebers who are living with me have been ordered by the Department of Health to undergo compulsory quarantine at home, do I need to notify my Unit Head?

    Colleagues should inform their respective Unit Heads and the Human Resources Office (hro@twc.edu.hk) through email as soon as possible. They would be arranged to work from home during the quarantined period as appropriate. 

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Research Projects
 
  1. I have some on-going research projects in hand. May I continue to conduct my research studies over the period?

    Research projects that involve close contact with participants should be avoided. If principal investigators encounter difficulties in meeting the project completion deadline, they could contact the Research Office and apply for project extension.

 
Other Advice and Additional Information
 
  1. What is the advice for students during the period of the Novel Coronavirus outbreak?

    All students should:

    All students who have travelled outside Hong Kong within 14 days prior to resumption of on-campus classes will be requested to fill in the health declaration form. The link to the e-form will be available when the date for the resumption of on-campus classes is confirmed. According to the Government’s instruction, starting from 19 March 2020, all travellers who have returned from overseas countries are ordered by the Department of Health to undergo compulsory quarantine at home for 14 days.

    1. refrain from travelling outside Hong Kong
    2. wear a surgical mask, particularly in crowded areas and public places
    3. consult a doctor immediately if they have any symptoms of the coronavirus (e.g. fever, difficulty breathing or cough etc.) and if they are ordered by the Department of Health to undergo compulsory quarantine, they should notify their School Deans / Programme Leaders.

 

  1. Where can I get the information about the Novel Coronavirus?

    More information about the Novel Coronavirus can be found in the following websites:

    World Health Organization:
    https://www.who.int/emergencies/diseases/novel-coronavirus-2019

    The Centre for Health Protection (CHP) of HKSAR Government
    https://www.chp.gov.hk/en/features/102465.html

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Updated on 1 September 2020



Tung Wah College Logo
King’s Park Campus
Ma Kam Chan Memorial Building,
31 Wylie Road, Homantin, Hong Kong
Mongkok Campus
Cheung Kung Hai Memorial Building, 90A,
and Cheung Chin Lan Hong Building, 98,
Shantung Street, Mongkok, Hong Kong
Kwai Hing Campus
16/F, Tower 2,
Kowloon Commerce Centre,
51 Kwai Cheong Road,
Kwai Chung, Hong Kong
Telephone
(852) 3190 6678