MTR student travel scheme

MTR Student Travel Scheme Renewal (2022/2023)

Due to the continuing impact of COVID-19, new arrangements have been made to allow eligible students to activate the “Student Status” on their Personalized Octopus ONLINE.

Eligibility

The applicant must be a student under the following definitions:

"Student" refers to any person between the ages of 12 and 25 who is currently enrolled in a full-time day course offered by an acceptable institution in Hong Kong. Students who have not yet reached 26 may apply. An applicant's age is determined by the date the application is submitted.

"Full-time day course" refers to a day-time course, which normally requires the participant to attend an acceptable local institution for not less than 20 hours of academic instruction each week for 30 weeks or more in an academic year.

Application Procedures

For renewal application:

1. Online application

Applicants can click here to apply online.

2. Renew the “Student Status” and pay the application fee ($20)

An administration fee of HK$20 is payable when your Octopus is successfully Activated / Renewed. A receipt will be issued when payment is received.

Reminder:

• If your "Student Status" expires on 31 October 2022 and is not Renewed, full adult fares will be deducted from your Personalized Octopus when you travel on the MTR.
• "Student Status" cannot be encoded on Airport Staff Octopus or Disney Staff Octopus or Personalized Octopus with "Persons with Disabilities Status" or Octopus watches or Personalized Octopus printed only with the applicant's name but no photo.
• You can use the Octopus App or go to any MTR Customer Service Centre to activate the “Student Status” on the Personalized Octopus within 2 to 4 weeks upon successful application.

For new application:

Students who do not possess a Personalized Octopus (with name and photo printed on the Octopus) and who wish to enjoy MTR concessionary fares, must apply MTR Student Travel Scheme and select application type- New Application [1] - Need to obtain a Personalized Octopus (with photo).

1. Online application

Applicants can click here to apply online.

2. Application fee ($90)

The application fee of HK$90 includes the Octopus deposit of HK$50; a non-refundable fee of HK$20 charged by MTR Corporation Limited for administering the MTR Student Travel Scheme; and a non-refundable service charge of HK$20 payable to Octopus Cards Limited.

Reminder:

• Within 4 to 6 weeks upon your completion of application and payment, you will receive the new Personalized Octopus together with a notification letter delivered by Octopus Cards Limited.
• Please follow the instruction on the letter to activate the “Student Status” through Octopus App. You can also carry the letter, your identity documents and new Octopus to go to any MTR Customer Service [email protected] for card activation.
• If you do not receive this letter from Octopus Cards Limited 6 weeks after your completion of application and payment, please contact Octopus Customer Service Hotline at +852 2266 2222.

The Guidelines of the New Arrangements are obtainable here. You may also get access to a tutorial video at (https://www.youtube.com/watch?v=j5ZSfh3hr5I). If you have any questions, please contact SAO at 3190 6660 or MTR hotline at 2881 8888.