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New arrangement for MTR Student Travel Scheme Renewal (2020/2021)
Due to the continuing impact of COVID-19, new arrangements have been made to allow eligible students to activate the “Student Status” on their Personalized Octopus ONLINE.
The applicant must be a student under the following definitions:
"Student" refers to any person between the ages of 12 and 25 who is currently enrolled in a full-time day course offered by an acceptable institution in Hong Kong. Students who have not yet reached 26 may apply. An applicant's age is determined by the date the application is submitted.
"Full-time day course" refers to a day-time course, which normally requires the participant to attend an acceptable local institution for not less than 20 hours of academic instruction each week for 30 weeks or more in an academic year.
For renewal application:
1. Submit paper application
Instead of getting the school seal on paper, students can now submit the application form with an e-student identity certificate provided by Student Affairs Office (SAO). After completing the application form, students have to print out the certificate and submit it together with the form to designated MTR Customer Service Centre(s).
2. Renew the “Student Status” and pay the application fee ($20) via the Octopus App
A confirmation email, “Notification Letter – Renewal of “Student Status on a Personalized Octopus”, will be sent to successful applicants. (This arrangement is only applicable where applications have been made in hardcopy and where the email address is provided.) Simply click the hyperlink inside the email and pay via Octopus App.
For new application:
Submit paper application and pay the application fee ($90) in person
Please submit the duly completed application form together with the e-student identity certificate provided by SAO and an application fee of $90 in person at any designated MTR Customer Service Centre(s).
Application forms could be obtained from MTR Official Website (http://www.mtr.com.hk/ch/customer/tickets/terms.php), SAO counter and MTR stations. Please note that each application form has a unique application number, photocopy of application forms will NOT be accepted.
The e-student identity certificate has been issued to you via email on 3 Sep. Alternatively, students may come to SAO counter to get the school seal for MTR application during office hours from next Mon (7 Sep) onwards. Do bring along your student ID card for verification.
The Guidelines of the New Arrangements are obtainable here. You may also get access to a tutorial video at (https://youtu.be/PvyUHgfXPWI). If you have any questions, please contact SAO at 3190 6660 or MTR hotline at 2881 8888. .
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