Tips for Performing Online Exam

Tips for Performing Online Exam:

Tip 1: To test your login credential.

• Login to Blackboard 1 hour before the test/exam starts. (https://twc.blackboard.com/)
• The password is case sensitive and please enter carefully.
• Check you can see and access the test/exam course.
• If there is any login problem, contact your Course Coordinator or ITSO immediately.

Tip 2: Using Desktop or Notebook computers with Windows 10 or above, or Mac OS and avoid using the Mobile and Tablet devices.

Tip 3: Stable internet connection and wired connection is preferred. (Do not use mobile hotspot and Free Wi-Fi service)

Tip 4: A clean browser, for Windows: Chrome or Firefox; for Mac OS: Chrome or Safari.

• Reset the browser settings to factory default settings by following instruction if any problem occurred.

Chrome: https://support.google.com/chrome/answer/3296214?hl=en

Firefox: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Safari: https://allthings.how/how-to-reset-safari-to-default-settings-on-mac-and-iphone/

Tips 5: If proctoring is required for the Test/Exam, perform the webcam, microphone and speaker tests before the Test/Exam as follows:

1. Webcam Test
   • Make sure your webcam is connected to your desktop or Notebook computers.
   • Goto https://www.onlinemictest.com/webcam-test/ to perform the webcam test.
   • Click the “play” button on the right-hand side.
   • Click “allow” if you see a question in the browser.
   • If you can see on your screen the image that your webcam is taking, that means your webcam is works correctly!
2. Microphone Test
   • Make sure your microphone device is connected to your desktop or Notebook computers.
   • Goto https://www.onlinemictest.com/ to perform the microphone test.
   • Click the “play” button on the right-hand side.
   • Click “allow” if you see a question in the browser.
   • If the line in right hand side box is responding to sounds, then that means the mic works!
3. Speaker Test
   • Make sure your speaker device is connected to your desktop or Notebook computers and the volume is on.
   • Goto https://www.onlinemictest.com/sound-test/ to perform the speaker test.
   • Click the left and right “play” button.
   • You should hear the sound and that means the speaker works!

For any enquiries, please send email to [email protected].