Skip to Content
  • mail
  • blackboard
  • youtube
  • facebook
  • PowerCampus
Taint●Wisdom●Commitment
Normal Contrast
Font SizeDown Arrow
Medium

ENG
Down Arrow
Office 365
User Guides
 
FAQ
  • If you want to get the best out of Office 365 when using features with a browser, here’s the minimum browser version to use.
    - Safari, Chrome, and Firefox: Office 365 is designed to work with the current version of the Safari, Chrome, and Firefox browsers.
    - Microsoft Edge: Office 365 is designed to work with the latest version of the Microsoft Edge browser. Microsoft Edge browser updates are available through the Windows Servicing branches. Office 365 might continue to work with versions of the Edge browser older than the latest branch, but Office 365 can’t provide any guarantees.
    - Internet Explorer: Office 365 is designed to work with Internet Explorer 11. We recommend that you upgrade to Internet Explorer 11, if you are using an earlier version. Office 365 might continue to work with versions of Internet Explorer other than Internet Explorer 11, but Office 365 can’t provide any guarantees.
 
  • How many storage limit for a mailbox and OneDrive for Business?
    - Mailbox storage = 50 Gb
    - OneDrive for Business storage = 1 Tb (1024 Gb)
 
  • What are the size limits for Office 365?
    - Office 365 server has the maximum send and receive message size (and optional attachment) set at 25 MB.
    Review the Microsoft Exchange Online Limits documentation for a more thorough list.
    ** Message limits across standalone options (Office 365 Education E1)
    ** Recipient and sender limits across Office 365 options (Office 365 Education E1)
 
Index
Item
Office 365 Education E1
Storage limits
User mailboxes
50 GB
Archive mailboxes
No limit
Shared mailboxes
50 GB
Resource mailboxes
50 GB
Message limits
Message size limit – Outlook
150 MB
Message size limit – OWA
112 MB
Message size limit – Outlook for Mac
35 MB
Subject length limit
255 characters
File attachments limit
250 attachments
File attachment size limit – Outlook
150 MB
File attachment size limit – OWA
35 MB
File attachment size limit – Outlook for Mac
35 MB
Multipart message limit
250 parts
Embedded message depth limit
30 embedded messages
Recipient and sender limits
Recipient rate limit
10,000 recipients per day
Recipient limit
500 recipients
Distribution group limits
Maximum number of distribution group members
100,000 members
Limit sending messages to large distribution group
5,000 or more members
Maximum message size for large distribution groups
2 MB
Maximum number of distribution group owners
10
 
  • How to change password? (Email / PowerCampus / Blackboard / Workstation)
    - Password must be at least 8 characters long.
    - login to any computer in computer lab (for students) / staff office (for staff), then press Ctrl-Alt-Del and select change password.
    - lost / forget your password, please contact ITSO
 
  • How to set up auto-forwarding? (Auto forward a copy to another email address)
    - login your account in Office 365
    - At Account, click “Options”
    Enable Auto Forward
    - click “Forward your email” from right side menu
    Enable Auto Forward
    - Under “forwarding”, enter the e-mail address
    - check the box of “Keep a copy…”
    - click “start forwarding”
 
  • How to set up automatics replies? (Out Of Office / Vacation Notice)
    - login your account in Office 365
    - click “Set automatic replies” from gear of menu bar
    - enable “Send automatic replies” for Internal sender & External sender
 
  • Why does my Out of Office Message not work?
    - Are the dates correctly set? When set incorrectly, it will not work properly.
    - Are the internal and externals both correctly set? When set incorrectly, it will not work properly.
    - Have you enabled forwarding? If both forwarding and OOO is set together, both being saved as a “rule” in the outlook server, the forwarding rule will take precedence and OOO rule will not work properly.
 
  • How to share my Calendar? (Share calendar with limit / full access right)
    - login your account in Office 365
    - click “Calendar” at the top of menu.
    - select “SHARE” (which is beside PRINT icon).
    - from “Full details” selection bar, select the access right for user you want to share.
 
  • What is the Office 365 Clutter feature?
    - Clutter is an email filtering option available to Office 365. It moves less important email into “Clutter” folder.
 
  • How to disable “Clutter” feature?
    - login your account in Office 365
    - click on the “Gear” -> “Mail” -> “Clutter” -> un-check “Separate items identified as clutter” -> click “Save”.
 


Tung Wah College Logo
King’s Park Campus
31 Wylie Road, Homantin, Kowloon, Hong Kong
Mongkok Campus
Nos. 90A & 98, Shantung Street, Mongkok,
Kowloon, Hong Kong
Telephone
(852) 3190 6678
Email
enquiry@twc.edu.hk