Outlook

User Guides

FAQ

What is the different between Export (backup) & Archive?
- When you use Export, you create a copy of the items in a Personal Folder file (.pst). Current email still keep in mailbox.
- When you use Archive, you move the items to a .pst file. Archive removes them from your current mailbox.
How to Export (backup) my email?
- Open Microsoft Outlook
- Click the [FILE] tab
- click [Open & Export]
- click [Import/Export]
- Select a “Folder” to export. / Select “Email address” to export all email
- Select [Include subfolders] and click [Next]
- Under Save exported file as, click [Browse], and then specify a name and location for your backup file.
How to archive my email?
- Open Microsoft Outlook
- Click the [HOME] tab
- click [New Items]
- [More Items]
- [Outlook Data Files…]
- In the [Create or Open Outlook Data File] dialog box, enter the File name and select the location to save. (For better security, password protect is recommended)
- After created, move the email / folder into the “ArchiveFolder”
How to set up automatics replies? (Out Of Office / Vacation Notice)
- Open Microsoft Outlook
- click “File” tab, select “Automatic Replies” from “Info”
- enable “Send automatic replies” for “Inside My Organization” & “Outside My Organization”
What is the Office 365 Clutter* feature?
- Clutter is an email filtering option available to Office 365. It moves less important email into “Clutter” folder.
How to enable or disable “Clutter” feature?
1. Sign in to Outlook on the web
2. On the navigation bar, go to Settings Settings > Options > Mail > Automatic processing > Clutter.
3. Turn on Clutter: select check box of “Separate items identified as Clutter” > Save
4. Turn off Clutter: uncheck all check box > save

* Reference from Microsoft