Please be advised that Microsoft is currently experiencing a global service outage affecting M365 applications (including Outlook, Teams, and SharePoint).

Impact: Users may experience connection failures or inability to access emails, Teams chats, and cloud files.

Root Cause: This is an external, global issue on Microsoft's infrastructure and is not isolated to our internal network.

ITSO is actively monitoring Microsoft's service health portal and tracking recovery updates. For any immediate or critical communications while services are disrupted, please use alternative channels such as phone calls.

We will provide the next status update as soon as Microsoft confirms full resolution.