Please be advised that the global Microsoft 365 service disruption has been resolved. Microsoft has confirmed that all core services—including Outlook, Teams, and SharePoint—have returned to normal operations.

Please note the following:

• Email Backlogs: You may receive a large number of delayed messages as mail systems clear the backlog. Please allow time for your inbox to synchronize.
• Heightened Phishing Alert: Please remain vigilant for phishing attempts following the disruption. Do not click on suspicious links or open unexpected attachments, particularly those requesting password updates or login verification.

If you continue to experience login or connectivity issues, please contact the ITSO Helpdesk at 3190 6640 or itsohelpdesk@twc.edu.hk

Thank you for your patience and understanding during this period.